Privacy Policy

1. Introduction

Welcome to Thakiophim's Privacy Policy. This document outlines how we collect, use, and protect your personal information when you visit our website or use our tailoring and clothing repair services.

At Thakiophim, we are committed to protecting your privacy and ensuring the security of your personal data. We adhere to the principles of the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

By accessing our website and using our services, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand how your personal information is handled.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

When you contact us, book a consultation, or use our services, we may collect:

• Name and contact details (email address, phone number, postal address)
• Payment information (processed through secure third-party payment processors)
• Garment measurements and specifications
• Records of your correspondence with us

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and your interaction with our website, including:

• IP address and location data
• Browser type and version
• Device information
• Pages you visit and time spent on those pages
• Referral source

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our tailoring and clothing repair services
• To process appointments, payments, and refunds
• To communicate with you about our services, appointments, and promotions
• To maintain and improve our website
• To analyze customer behavior and preferences
• To comply with legal obligations
• To protect our rights and prevent fraud or abuse

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business (e.g., payment processors, hosting providers)
• Professional advisers, including lawyers, bankers, auditors, and insurers
• Government authorities, regulatory bodies, or other third parties when required by law

All third parties with whom we share your information are required to protect your personal data in accordance with the law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Secure networks and servers
• Regular security assessments
• Access controls and authorization protocols
• Staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Our legal obligations
• The applicable statute of limitations

7. Your Rights

Under data protection laws, you have the following rights:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request erasure of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and customize content to your preferences.

For more detailed information about the cookies we use, please visit our Cookies Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Thakiophim
34 High Street, Wimbledon Village
London SW19 5BY
United Kingdom
Email: info@thakiophim.world
Phone: +44 20 7724 4147